About Katalyst Communications
about Katalyst CommunicationsCall Centre ConsultancyBusiness Process OutsourcingBusiness DevelopmentTechnology Design and ImplementationTelecoms ConsultancyMarket Entry



Katalyst offers data capture and content managment software to enable key productivity gains
16/10/2008 17:20:06

Katalyst extends its business processing service offering by investing in key data capture and content management software which provides unrivalled productivity gains with significant time and cost savings ... read more

CALL CENTRE MANAGERS
- TIP OF THE DAY

Close with confidence - It is important to sound confident when you make a closing attempt, especially if you're not sure how the caller is feeling about the product offer. Telephone sales people often add extra commentary, hesitate or stutter when they ask for the business. When a caller hears the hesitation, it suggests that there is an underlying reason why this isn't a good decision for that caller. When a sales person closes with confidence he/she communicates that this decision is, of course, the right one for this caller.
Business Development

Katalyst is able to offer a bespoke business development service to Clients who are looking to establish, develop or extend their reach in any given vertical or geographical market place.  Our team of experienced consultants is able to define and develop business models and propositions with the ability to market test prior to launch.  We are able to compile key prospects lists in any given vertical market and arrange or conduct initial business meetings with senior management within the prospect base.

In addition, Katalyst can build the necessary distribution channels to targeted customer groups both in the UK, Europe and the US. 

Business Development Projects Undertaken

A US telecoms company with proprietory mobile handset product, contracted with Katalyst to enter the UK market.  Katalyst was briefed to test the Clients proposition and relevance to the UK market. Katalyst then arranged key meetings with the identified prospect base resulting in a number of high value sales orders

A tier one telecoms company sought business development support from Katalyst in identifying telecoms resellers who were looking to sell their businesses.  Katalyst initially conducted market research supported by conference calls to identify potential targets.  Once targeted, Katalyst was able to assist in initial meetings.

An internet start up approached Katalyst to assist them in identifying sales channels for their new business.  Katalyst was able to identify a number of new distribution channels in addition to arranging key prospect meetings

Katalyst was asked to target a number of tier 1 residential telecoms brands by a Client who was looking to purchase.  Katalyst reviewed the market and was able to identify and facilitate the purchase of a major residential brand.

Katalyst worked with a hosted telecoms provider to identify key prospects and organise key meetings.  In addition Katalyst consultants were able to conduct these meetings without the Client`s sales people being present



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Our competencies
Call centre consultancy
Business process outsourcing
Business development
Technology design and implementation
Telecoms consultancy
Market entry
Lead generation
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